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Terms & Conditions

 Gorgina Trading (Pty)Ltd trading as Ashby Manor Guest House 

  • All bookings with are provisional until such time as the required deposit is received and reflect in our bank account. 

  • After the booking is made you will receive an email with the invoice and terms & conditions for the reservation made, the deposit required is payable within 24 hours in order to confirm your reservation. By making the deposit payment you acknowledge that you agree to the terms & conditions sent.

  • In the unlikelihood that you need to cancel or amend your reservation, this may be done free of any charges up to 8 days prior to the date of arrival, for less than 3 rooms booked. If more than 3 rooms were booked our Group Terms & Conditions apply. Deposits paid will be refunded via the payment method received within 7 working days after your cancellation made.

  • All amendments and cancellations must be made via email and sent to 

  • Any cancellations or amendments made within 7 days prior to the date of arrival will be charged a 100% cancellation fee of the total value for three or less rooms booked. Group Terms & Conditions apply for more than three rooms booked.

  • All personal information of all guests will be treated as confidential and will not be on any data base or available to any other party than Ashby Manor.

Law & Arbitration

These General Terms are governed by the laws of the Republic of South Africa. Any dispute arising in relation to these General Terms shall, to the extend permitted by law, be referred to arbitration in Cape Town at a venue of our choice applying the Uniform Rules of the High Court of South Africa.